1. Parties
This agreement has been made between the following parties in accordance with the terms and conditions stated below:
Seller:
- Company Name: EuPiercing
- Address:Akkapı mahallesi 12118 sk no 1/1
- Email: info@eupiercing.com
- Phone: +90 541 923 02 01
Buyer: The person who purchases products or services through the EuPiercing website.
2. Subject
This agreement regulates the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law regarding the sale and delivery of products or services ordered electronically by the buyer via the seller’s website.
3. Products and Prices
The descriptions, quantities, and prices of the products purchased by the buyer are as stated in the order confirmation email. All shipping fees and applicable taxes are also specified in the payment summary.
4. Delivery and Shipping
- Products will be delivered to the address specified by the buyer within the estimated delivery time stated on the website.
- The seller is not responsible for delays caused by customs procedures or unforeseen circumstances.
5. Payment Terms
Payments can be made via the payment methods available on the website. Orders will be processed upon receipt of payment.
6. Right of Withdrawal
- The buyer has the right to withdraw from the contract within 14 days without stating any reason.
- To exercise the right of withdrawal, the buyer must notify the seller in writing via email or the contact form.
- Returned products must be unused, in their original packaging, and accompanied by all accessories.
- Refunds will be processed within 5-7 business days after receiving the returned items.
7. Cancellation and Refund Policy
- Orders can be canceled before they are shipped. Once shipped, the buyer must wait for delivery and then request a return.
- Refunds for cancellations and returns will be made through the original payment method.
8. Dispute Resolution
In case of disputes arising from this agreement, the parties will seek to resolve issues amicably. If no resolution is reached, disputes will be settled in the courts and enforcement offices of the seller’s location.
9. Acceptance
By placing an order through the EuPiercing website, the buyer is deemed to have read, understood, and accepted all terms and conditions of this agreement.
For any questions regarding this agreement, please contact us through our support channels.