Shipping and Return Policy
At EuPiercing, we aim to provide our customers with a seamless shopping experience. Below, you will find the details regarding our shipping and return policies.
Shipping Information
We offer worldwide shipping to ensure our products reach you wherever you are. Orders are carefully packed and dispatched within 1-3 business days. Delivery times vary based on your location and selected shipping method:
- Europe: 7-15 business days
- North America: 7-15 business days
- Asia and the Middle East: 10-20 business days
- Oceania: 10-20 business days
Please note that delivery times may be affected by holidays and unforeseen circumstances.
Shipping Costs
Shipping fees are calculated based on the destination and weight of your order. You can view the shipping cost during checkout. We also offer free shipping for orders exceeding a specific amount.
Customs and Import Duties
International orders may be subject to customs duties and taxes imposed by the destination country. These additional fees are the responsibility of the customer. We recommend checking with local authorities about import regulations before placing your order.
Return and Exchange Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange the item within 14 days of receipt. Please ensure the product is unused and in its original packaging.
- Customers are responsible for return shipping costs.
- Refunds are processed within 5-7 business days after receiving the returned item.
- Exchanges are subject to availability.
Damaged or Incorrect Items
In the unlikely event that you receive a damaged or incorrect item, please contact our customer service team immediately. We will arrange a replacement or refund at no extra cost.
Contact Us
If you have any questions about our shipping or return policies, feel free to reach out to our support team. We are here to assist you with any inquiries.
Thank you for choosing EuPiercing. Your satisfaction is our top priority.